Privacy Policy

Effective Date: 10^th March 2025

Sustainable Maritime Solutions Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and other resources provided by Sustainable Maritime Solutions Ltd.

By accessing or using our services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect information from you when you use our website, services, or interact with us. This includes:

• Personal Identifiable Information (PII): When we create an account, or you fill out a contact form, or you interact with us, we may collect personal details such as:
  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information
• Non-personally Identifiable Information: We may collect non-PII to improve our services, such as:
  • IP addresses
  • Browser type
  • Device information
  • Website usage data (e.g., pages visited, time spent on the site)
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyse traffic, and customize content.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and improve our services: We use your data to deliver, maintain, and improve our products and services, including customer support and technical assistance.
• To process transactions: We use your payment information to process payments for purchases, services, and subscriptions.
• To send communications: We may send you marketing materials, updates, newsletters, or important notices related to our services, in accordance with your communication preferences.
• For legal and compliance purposes: We may use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your personal information. While we take reasonable steps to protect your data, please understand that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, hosting services, email marketing platforms).
• Legal Requirements: We may disclose your personal information if required by law or to comply with legal processes, protect our rights, or ensure safety.
• Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access, correct, or delete your personal data.
• The right to object to or restrict the processing of your data.
• The right to withdraw consent at any time, where applicable.

To exercise your rights or if you have any questions about your data, please contact us at admin@sustainablemaritimesolutions.co.uk

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated “Effective Date.” Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Sustainable Maritime Solutions Ltd.
Unit 14 City Commerce Centre
Marsh Lane
Southampton SO14 3EW
United Kingdom

Tel: +44 (0)7884 113690